Regarding administrative guidance issued by the Ministry of Internal Affairs and Communications

LY Corporation today received administrative guidance from the Ministry of Internal Affairs and Communications.

We sincerely apologize to our users and stakeholders for any concern or inconvenience this may have caused.

■ Guidance from the Ministry of Internal Affairs and Communications

(1) Fundamental review and strengthening of safety management and contractor management measures based on this incident

(2) Essential review and reinforcement of security governance involving the entire group, including the parent company.

(3) Thorough customer support

As announced in "Notice on countermeasures being taken to prevent the recurrence of unauthorized access and personal information leakage" on February 14, 2024, LY Corporation is actively implementing measures to prevent a recurrence, including strengthening contractor management, mitigating and fortifying protections against the risks associated with our systems and networks, and enhancing the security of our employee systems. We will also evaluate and strengthen our security governance system, aligning with guidance from the Ministry of Internal Affairs and Communications.

We take this administrative guidance seriously, endeavoring to reestablish the trust of all, and making every effort to ensure that our users and relevant parties can utilize our services with confidence and peace of mind.